Emergency plumbing in the Portland metro

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Some plumbing problems can wait for a scheduled visit. Others can't. A burst pipe, an overflowing toilet, or sewage backing into a tub are damage-control situations, and the first job is stopping the water. Portland's wet season and the occasional ice event, when lines freeze and split, are when these calls spike.

What counts as an emergency

• A burst or actively leaking supply line, or water you can't shut off
• Sewage backing up into the house
• No water at all, or no hot water in a full house
• A gas smell (leave first, call the utility, then arrange the repair)
• A water heater leaking from the tank

What to do before the plumber arrives

• Shut off the water. Find your main shutoff now, before you need it. In most Portland homes it's at the meter box near the street or where the line enters the house.
• Shut off the water heater if it's a hot-water leak, and turn off the gas or breaker to it.
• Stop the spread. Towels, a bucket, and moving anything valuable off the floor buys you time.
• Don't run a drain that's backed up, and don't keep flushing.

How it works

Request a callback and describe what's happening. We route it to a plumber who covers your area and handles after-hours calls. Night, weekend, and holiday rates run higher than standard visits, and the pro will say so up front before any work starts.